There is wrong information on my credit report. What do I do?
So what do you do when your credit report has the wrong details in it? Firstly don’t panic.
You would be surprised at how many Australian consumers have some sort of wrong information on their credit report.
If you have found a recent copy of your credit report shows incorrect information in it, do not be immediately alarmed.
Go into repair mode, not panic mode.
This is not unusual so do not think you are considered “bad” because part of your credit file is wrong.
Firstly gather your identification such as drivers license. Make sure the ID shows exactly what should be displayed on your credit report.
Next contact the credit reporting bureau online. Not by phone because you need a track record of your actions or a foot print that they can see, just in case you need to follow up the credit reporting bureau which is also not uncommon.
Submit your online request and clearly and accurately outline the specific issues in point form. Write your request as if dealing with dummy’s. Make it easy enough to read for anyone.
Supply the required credentials and ID which may be requested of you.
Importantly do everything the way they request and do not change it to suit you.
This is the fastest and free way to correct your credit file. Having a clear and correct credit file is critical to successful finance. Don’t dismiss an error as minimal or it may cost you!
Look at what banks focus on when reviewing your credit report in this article.